Stand:updated on 09.07.2021 | Topic BaFin Contact us
Content
The best way to get in touch with BaFin depends on your reason for contacting us. Please see the sections below for further information.
Telephone, fax and e-mail
Telephone: +49(0)228 / 4108 0
Fax: +49(0)228 / 4108 1550
E-mail:
[email protected] (Bonn)
[email protected] (Frankfurt)
Please note that only attachments up to a maximum size of 14 MB are allowed. Password-protected and ZIP files will not be accepted. For more information, please see our instructions concerning secure e-mail communication and e-mail communication to replace the legal written form.
BaFin’s consumer helpline is open Monday to Friday from 8.00 a.m. to 6.00 p.m. and can be reached by dialling 0 800 2 100 500 or +49 (0) 228 299 70 299 (from outside Germany).
Postal address
Contact information for…
Information:Secure e-mail communication and e-mail communication to replace the legal written form
In addition to the contact information provided above, you can send confidential information and documents to BaFin by encrypted e-mail.
Electronic documents that are to replace the legally prescribed written form within the meaning of section 3a (2) of the German Administrative Procedure Act (VwVfG) must be sent to one of the addresses for electronic communication that BaFin provides for this purpose in order to have legal effect.
Offices and how to find us
BaFin has a number of offices in Bonn and Frankfurt am Main.
Addresses for all offices with directions and transport information